Instagram.
Run Instagram like a real channel.
Connect IG Business, auto-reply DMs, comment automation, story mentions — synced to CRM.
Teams use Instagram across India + 14 countries
Every channel, one queue
Instagram unifies 8 channels into one workstream.
1,284 open
Asha · 1m ago
412 open
Rohan · 4m ago
938 open
priya@acme · 6m
Telegram
218 open
Karan · 12m
SMS
1,822 open
OTP queue
Voice
84 open
IVR · live
Web chat
309 open
Guest · now
156 open
Page · 22m
Priya · WhatsApp
Can you ship today?
Karan · Instagram
Bulk price for 50?
guest@acme.com
Need invoice resent
Rohan · Web chat
Where is my order?
DM auto-reply
Keyword + AI responses, hand-off to agent on intent.
- Configurable per workspace and per project
- Lives next to your other modules — no double entry
- Audit log on every change with one-click revert
Comment workflows
Auto-respond, hide, react. Pull leads from the comments.
- Built-in retries, idempotency, and graceful fallback
- Designed for India + 12 regions, time-zone aware
- Webhook + SDK for whatever you build next
Story replies
Capture mentions and replies into the same inbox.
- Multi-role permissions, SSO ready, SCIM friendly
- Reports export to CSV, Sheets, and any BI tool
- Plays nicely with your existing data warehouse
Features
Everything Instagram ships with — out of the box.
Not a slide deck of promises. These are the surfaces your team will touch on day one.
DM auto-reply
Keyword + AI responses, hand-off to agent on intent.
Comment workflows
Auto-respond, hide, react. Pull leads from the comments.
Story replies
Capture mentions and replies into the same inbox.
Ad lead sync
Instant lead form → CRM with attribution.
Broadcasts
Approved-template DM broadcasts to opted-in audiences.
Insights
Reply rate, follower lift, response time.
AI that earns its keep — not just a sparkle button.
Every feature in Instagram ships with a real-job AI helper. Bring your own key (OpenAI, Anthropic, Gemini, local Ollama) or use ours.
AI suggestions
Recommends the next-best-action inside the workflow — accept or ignore in one click.
AI summaries
Long threads, lengthy reports, multi-day logs — summarised in two lines, in your tone.
AI anomaly watch
Spots dips, drifts, regressions and pages the right person — before customers tweet.
AI assistant
Press / inside any field — talk to your data, build a segment, draft a reply, plan a sprint.
Who it's for
Built for teams that ship every day.
D2C brands
Use Instagram to scale dms, comments, story replies without hiring an extra ops team.
Agencies
Run Instagram across 30+ client accounts from one console with project-level isolation.
Edtech + creators
Personalised flows that turn one-time learners into long-term subscribers.
Enterprises
Plug Instagram into your existing SSO, vault, and BI stack — no rip-and-replace.
Integrations
Talks to everything your stack already runs on.
Plus a clean REST + Webhook API, signed events, and SDKs for Node, Python, Go.
Plans
Honest pricing. No surprises.
All plans include the full Instagram feature set. You only pay for scale, not features.
Frequently asked
Questions you'd want answered.
Most teams are live the same day. The flagship modules ship with a guided 5-step setup and we offer free migration help to import data from your old tool.
It works completely on its own. But the moment you flip another module on, the data starts sharing — same customer, same inbox, same reports.
Yes. Every event Instagram produces can be streamed to BigQuery, Snowflake, Postgres, or any S3-compatible store via signed webhooks.
Usage-based, not per-seat. Add as many users as you like — you only pay when the work actually grows. Talk to us for volume.
GST, DLT (for SMS), DPDP, and signed e-invoices are all native. Region pinning is available on the Scale plan.
Every record is exportable to CSV / Parquet / signed Postgres dump, with no lock-in. You came with your data, you leave with your data.
Ready to flip Instagram on?
14 days free. No card. Migration help included.
Or join 12,000+ teams already shipping faster with SabNode.