SabChat.
Every message your business gets — in one window.
Live chat, email, WhatsApp, Instagram, Telegram, SMS, Messenger. One queue, one routing brain.
Unified inbox
All channels · 14 open
Asha · WhatsApp
just nowCan you ship by Friday?
Rohan · Instagram DM
just nowNeed bulk pricing for 200 units
priya@acme.com
just nowRe: Invoice #4821 follow-up
Karan · Telegram
just nowHello? Order status?
Teams use SabChat across India + 14 countries
Every channel, one queue
SabChat unifies 8 channels into one workstream.
1,284 open
Asha · 1m ago
412 open
Rohan · 4m ago
938 open
priya@acme · 6m
Telegram
218 open
Karan · 12m
SMS
1,822 open
OTP queue
Voice
84 open
IVR · live
Web chat
309 open
Guest · now
156 open
Page · 22m
Priya · WhatsApp
Can you ship today?
Karan · Instagram
Bulk price for 50?
guest@acme.com
Need invoice resent
Rohan · Web chat
Where is my order?
Features
Everything SabChat ships with — out of the box.
Not a slide deck of promises. These are the surfaces your team will touch on day one.
Unified queue
Email, chat, social, WA — one merged thread per customer.
Smart auto-routing
By language, skill, load, history — or let AI decide.
Macros & canned
Personal + team libraries, variables, AI rewrite.
SLA + escalations
First-reply, resolution, breach alerts on time.
CSAT + reports
Per-agent, per-channel, per-tag dashboards.
AI copilot
Drafts, summarises, sentiment tags. Agents type half as much.
AI that earns its keep — not just a sparkle button.
Every feature in SabChat ships with a real-job AI helper. Bring your own key (OpenAI, Anthropic, Gemini, local Ollama) or use ours.
AI suggestions
Recommends the next-best-action inside the workflow — accept or ignore in one click.
AI summaries
Long threads, lengthy reports, multi-day logs — summarised in two lines, in your tone.
AI anomaly watch
Spots dips, drifts, regressions and pages the right person — before customers tweet.
AI assistant
Press / inside any field — talk to your data, build a segment, draft a reply, plan a sprint.
Unified queue
Email, chat, social, WA — one merged thread per customer.
- Configurable per workspace and per project
- Lives next to your other modules — no double entry
- Audit log on every change with one-click revert
Smart auto-routing
By language, skill, load, history — or let AI decide.
- Built-in retries, idempotency, and graceful fallback
- Designed for India + 12 regions, time-zone aware
- Webhook + SDK for whatever you build next
Macros & canned
Personal + team libraries, variables, AI rewrite.
- Multi-role permissions, SSO ready, SCIM friendly
- Reports export to CSV, Sheets, and any BI tool
- Plays nicely with your existing data warehouse
How SabChat flows
Five steps. Nothing you have to learn.
Capture
Get up and running in minutes. Auto-imports your existing data.
Route
Tune the rules once. They follow your business, not the other way around.
Assist
Built-in observability — every change is logged and reversible.
Resolve
Real-time results pipe to the same dashboards your team already opens.
Measure
Iterate. Roll back. Ship the next variant.
By the numbers
SabChatdoesn't do demos — it does math.
Integrations
Talks to everything your stack already runs on.
Plus a clean REST + Webhook API, signed events, and SDKs for Node, Python, Go.
Who it's for
Built for teams that ship every day.
D2C brands
Use SabChat to scale omnichannel inbox without hiring an extra ops team.
Agencies
Run SabChat across 30+ client accounts from one console with project-level isolation.
Edtech + creators
Personalised flows that turn one-time learners into long-term subscribers.
Enterprises
Plug SabChat into your existing SSO, vault, and BI stack — no rip-and-replace.
“We swapped out three vendors for SabChat. The first week we shipped two campaigns without writing a JIRA. By month two our team stopped asking for new tools.”
Aanya Mehra
Head of Growth · D2C unicorn
Honest comparison
SabChatvs the tool you're paying for right now.
Plans
Honest pricing. No surprises.
All plans include the full SabChat feature set. You only pay for scale, not features.
Frequently asked
Questions you'd want answered.
Most teams are live the same day. The flagship modules ship with a guided 5-step setup and we offer free migration help to import data from your old tool.
It works completely on its own. But the moment you flip another module on, the data starts sharing — same customer, same inbox, same reports.
Yes. Every event SabChat produces can be streamed to BigQuery, Snowflake, Postgres, or any S3-compatible store via signed webhooks.
Usage-based, not per-seat. Add as many users as you like — you only pay when the work actually grows. Talk to us for volume.
GST, DLT (for SMS), DPDP, and signed e-invoices are all native. Region pinning is available on the Scale plan.
Every record is exportable to CSV / Parquet / signed Postgres dump, with no lock-in. You came with your data, you leave with your data.
Better together
Pair with the rest of SabNode.
Ready to flip SabChat on?
14 days free. No card. Migration help included.
Or join 12,000+ teams already shipping faster with SabNode.