SabRequests.
IT, HR, finance — one ask, one queue.
Self-service catalog, blueprints, approval chains, SLA, integrations with other modules.
Teams use SabRequests across India + 14 countries
Escalations that don't get lost
Every ticket has a clear next step — automatically.
L1 · AI bot
0s
Resolves FAQ + auto-close
L2 · Agent
< 30s
Real human picks up
L3 · Supervisor
On breach
Auto-paged on SLA risk
L4 · Engineering
P1 only
PagerDuty + Slack ping
< 30s
First reply
p95 across plans
46%
Auto-resolved
by AI tier-1
0.4%
SLA breach
last 90 days
Features
Everything SabRequests ships with — out of the box.
Not a slide deck of promises. These are the surfaces your team will touch on day one.
Request catalog
Pre-built forms for IT, HR, ops — clone and tweak.
Blueprints
Visual workflow builder, branching, parallel paths.
Approval chains
Role / manager / value-based, with mobile approvals.
SLA timers
Per-department, with reassign + escalate triggers.
Integrations
Trigger HRM payroll, vault provision, finance posting.
Analytics
Backlog, throughput, SLA breach, by team.
Inside the workflow
Visual logic. No black boxes.
Submit
Runs in <200ms · Idempotent · Logged
Approve
Runs in <200ms · Idempotent · Logged
Execute
Runs in <200ms · Idempotent · Logged
SLA
Runs in <200ms · Idempotent · Logged
Audit
Runs in <200ms · Idempotent · Logged
Versioned
Every change is a commit you can diff and roll back.
Replayable
Pin a run, replay it on new data, debug like a time-traveller.
Composable
Sub-workflows, shared steps, and team-wide templates.
Request catalog
Pre-built forms for IT, HR, ops — clone and tweak.
- Configurable per workspace and per project
- Lives next to your other modules — no double entry
- Audit log on every change with one-click revert
Blueprints
Visual workflow builder, branching, parallel paths.
- Built-in retries, idempotency, and graceful fallback
- Designed for India + 12 regions, time-zone aware
- Webhook + SDK for whatever you build next
Approval chains
Role / manager / value-based, with mobile approvals.
- Multi-role permissions, SSO ready, SCIM friendly
- Reports export to CSV, Sheets, and any BI tool
- Plays nicely with your existing data warehouse
Security & trust
Enterprise-ready from day one.
SOC 2 + ISO 27001
Annual audits, full report available under NDA.
Encryption everywhere
AES-256 at rest, TLS 1.3 in transit, BYO-KMS available.
Region pinning
Choose IN / EU / US — data never leaves the region.
Backups + retention
Daily snapshots, configurable retention, point-in-time restore.
Signed webhooks
HMAC + timestamp, replay protection, audit log per event.
Audit log
Every important action is signed, searchable and exportable.
Plans
Honest pricing. No surprises.
All plans include the full SabRequests feature set. You only pay for scale, not features.
Frequently asked
Questions you'd want answered.
Most teams are live the same day. The flagship modules ship with a guided 5-step setup and we offer free migration help to import data from your old tool.
It works completely on its own. But the moment you flip another module on, the data starts sharing — same customer, same inbox, same reports.
Yes. Every event SabRequests produces can be streamed to BigQuery, Snowflake, Postgres, or any S3-compatible store via signed webhooks.
Usage-based, not per-seat. Add as many users as you like — you only pay when the work actually grows. Talk to us for volume.
GST, DLT (for SMS), DPDP, and signed e-invoices are all native. Region pinning is available on the Scale plan.
Every record is exportable to CSV / Parquet / signed Postgres dump, with no lock-in. You came with your data, you leave with your data.
Ready to flip SabRequests on?
14 days free. No card. Migration help included.
Or join 12,000+ teams already shipping faster with SabNode.